BOOKINGS and CANCELLATION POLICY
Thank you for booking with Banana Well Getaway!
Please note, whilst making your accommodation booking the following Terms & Conditions apply.
Ensure your booking and dates are correct before finalising. Our payment providers do not refund the booking processing fee which is charged on top of our accommodation pricing.
Our Accommodation requires full pre-payment at the time of booking. Changes or cancellation must be made in writing via email up to 48 hours before your booking date or 7 days for the 3&4 bed houses. Cancellation of your booking at Banana Well Getaway requires 2 days' notice and is non-refundable. Cancellations for the 3 & 4-bed houses require 7 days' notice; otherwise they are non-refundable.
Failure to arrive on the booked date, a fee equivalent to your total accommodation of the booking will be charged.
If you choose not to purchase travel insurance, we will not be responsible for any financial disappointment caused by reasons beyond our control
GRIEVANCES
We try to settle issues or complaints reasonably and quickly.
Any correspondence should be sent to Burrguk Aboriginal Corporation, PO Box 213, Broome 6725 or emailed to the Manager at Burrguk Corporation
LIABILITY
Banana Well Getaway will not be held responsible or liable for loss of property during your stay.
Every care will be will taken and keys are available to lock your room.
PUBLIC LIABILITY
Entry to Banana Well Getaway property is at your own risk.
Burrguk Aboriginal Corporation (BAC) will not be held liable for any accidents, injuries sustained whilst visiting.